Northfield Medical Website Privacy Policy

Privacy Statement

Northfield Medical has created this security and privacy statement in order to document and communicate its commitment to maintaining privacy and security between its business partners. We respect your privacy. Information you entrust to Northfield Medical will be handled with care, and Northfield Medical will not use the information in ways to which you have not consented or is not required by law.

Policy Scope

Sites Covered by this Policy – This Privacy Policy applies to all Northfield Medical-owned web sites and domains, and our wholly owned subsidiaries.

Links to Other Sites – Sites owned and operated by Northfield Medical may contain links to other sites. Northfield Medical is not responsible for the security or privacy practices of these sites, the products or services offered by these sites, or the content appearing at these sites. Northfield Medical does not endorse any of the products or services marketed at sites other than its own unless expressly stated within the content of the Northfield Medical site.

Website Information Gathering 

Northfield Medical recognizes the importance of keeping the information we collect about you confidential. We always take great care to protect what you entrust to us. Northfield Medical is committed to protecting the privacy of visitors to our website.

Personal Information Gathering – We do not automatically collect personally identifiable information (PII) about our web site visitors. We may record the Internet protocol (IP) address of the computer you are using, the browser software used, the operating systems used, and the websites from which our visitors link directly to our site. We aggregate and use this information to determine how many visitors we have to different pages on our web site, to detect and correct systems problems, and to improve the usability of our web site. This information is not connected to individual names or personal identities.

Explicit Information Gathering – You can examine public areas of our web site without providing any personally identifiable information. Certain areas of our site may allow users to provide contact information voluntarily. In addition, restricted areas of our site may require registration to obtain a username and password. This information is used to provide information to those who inquire about our products and services, to provide order information, and to handle related business matters. This information is also used to communicate with business partners when necessary. From time to time, the information gathered consensually through this site will be used to notify you about products and services that we think will be of interest to you.

Covert Information Gathering – Our site does not covertly capture information regarding the specific activities of any particular user. We do not have any arrangements with any other sites to track or monitor user activities on the Web. Our site does, however, produce reports that permit us to view your activity on our site in anonymous or aggregated form. The only personal information that we capture is that which has been specifically submitted by the user, with their consent, in order to provide business–related product or service information.

Cookies – Areas of our site may use "cookies". A cookie is a piece of data stored on your device to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Personal Information Usage – When you disclose personal information to us Northfield Medical will handle and process it as such. The only exception involves disclosure to the government according to normal business practice, for instance for the collection of taxes, and according to the orders of a court, for example responding to a subpoena or search warrant. We do not sell, rent, trade, lend, or otherwise transfer such personal information to affiliates, subsidiaries, sister companies, strategic partners, or any other organization.

Children 

Precautions For Children – Northfield Medical does not attempt to collect personal information from children, and we do not provide services to children. The Northfield Medical website is not directed to children under age 18, and we do not knowingly collect personal information from children under age 18. If a child sends personal information to us, and this information can be identified as originating from a child, the information will be deleted. We cannot always determine which information originates with a user that is a child. We do not maintain databases about children.

Email List Privacy 

Opt–in Email Lists – We may elect to use email lists that we have assembled from people who have indicated they want additional information about our services. Additionally, we use email lists that are comprised of people who have requested additional information about services similar to those Northfield Medical provides.

Personal Contacts – Northfield Medical personnel frequently give presentations at conferences and seminars, write articles and newsletters, and participate in similar types of group, individual, and social media communications. We often receive business cards as well as requests for additional information. When we receive requests for information or help in person, from our web site, from information volunteered by our web site visitors, or from conferences from people indicating they want more information about our type of services, we will place these individuals on our contact list.

Email List Privacy – Northfield Medical does not sell, rent or share our email lists or contact information with any other third parties. We do not link our email lists to any other databases.

Third Party Access to your Personal Information 

Third Party Access to Personal Information – Northfield Medical may partner with third parties in the execution of orders, product fulfillment, and other activities to provide customers with the products and services they request. During the course of such transactions, it may be necessary to share limited information provided by the customer or web site user with a third party. While we take steps to protect the confidentiality, privacy and security of personal information communicated to such third parties, their activities are not subject to the exclusive control of Northfield Medical and they are not subject to this privacy policy.

Website Security

Security Measures – Our site is protected with a variety of security measures such as change control procedures, passwords, and physical access controls. We also employ a variety of other mechanisms to ensure that data you provide is not lost, misused, or altered inappropriately. These controls include data confidentiality policies and regular database backups.

Encryption Policy – Please be aware that the information you send to us via our site will not be encrypted. Do not send any confidential information within clear text forms or email messages. If you want to give us confidential information, please call us at the number at the bottom of this page.

Storage of Personally Identifiable Information (PII) – We do not store any personally identifiable information on our web server other than that which you voluntarily submit to the site via a text form.

Policies and Procedures – Northfield Medical has internal policies and procedures to limit access to your information to only those who have a business need to view it.

Sensitive Communicating via Email and Webpage 

Sending Confidential Information – Web sites visitors must not use this site or any email address provided to submit confidential information to Northfield Medical. To arrange for the delivery of highly sensitive information, contact Northfield Medical directly by calling the number at the bottom of this page.

Your Personal Information 

Access to Personal Information – We make every effort to keep our records accurate. We will make appropriate changes when you notify us. If you want to view, update or delete the information we have about you in our database, please contact us using the number at the bottom of this page. We will follow procedures to verify your identity before providing this information to further protect your privacy.

Opt–In and Opt–Out Decisions – If you would like to receive information regarding our services or publications, have a question about our privacy practices or are currently on our email list and wish to be removed, please contact us using the number at the bottom of this page or send email to customerservice@northfieldrepair.com.

Privacy Policy Changes

Policy Change Notice – We may occasionally make changes to our privacy policy to reflect changes in legal and regulatory requirements, or as necessary as we upgrade or modify our technology, applications and service offerings. We recommend you visit our site to review our privacy policies occasionally.

Contact Information 

Information Requests – If you wish to contact us about our products or services, or have questions regarding the privacy of your information, you will need to disclose your contact information so that we can service your request. If you wish to remove your name and related information from our contact database, we will promptly take action to comply with your request. We are pleased to process address error correction notices and address change requests through any of the following channels:

  • Sending electronic mail to customerservice@northfieldrepair.com
  • Sending regular mail to 4210 Tudor Lane, Greensboro, NC 27410
  • Calling (336) 617–2100 during regular business hours (Eastern Time)
  • Faxing (336) 256–9090 24 hours a day

Privacy Policy Questions and Problems – If you have any specific questions or concerns about our privacy policy or practices, including any suspected potential disclosures of your personal information, please use the following contact information:

  • Brad Turnmire, CFO/COO
  • Northfield Medical
  • 4210 Tudor Lane Greensboro, NC 27410
  • Phone: (888) 252–1542 x2121
  • Fax: (336) 256–9069
  • Email: bturnmire@northfieldinfo.com