Northfield’s Industry Leading Process
Northfield’s Repair Management Program is structured to provide you with an increased level of accountability and to produce savings of time and cost. We are ISO 9001:2008 certified, and all repairs are done to meet rigorous quality standards.
- Evaluate Equipment is evaluated by a skilled technician, and the service history of the device consulted (if available) for prior condition and repairs. A detailed estimate is created, outlining all repairs that are needed to bring the equipment back to OEM specifications.
- RepairAfter approval, repairs are made to meet OEM standards.
- Inspect After each repair is complete, a Quality Control technician evaluates the device to ensure it conforms to OEM specifications before it is shipped.
- Return A Service Summary is included with each return. Items are normally shipped via FedEx Standard Overnight to further reduce down-time on critical equipment.
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